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Beginning Clerical Worker Exam (1)
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Welcome

Some people just seem to have the natural ability to do well on civil service tests. Others find tests difficult and intimidating. Whether or not you are a born test-taker, CSEA WORK Institute Civil Service Test Preparation Booklets can help you practice and improve your score.

Boost your test scores and broaden your career opportunities by using our test preparation booklets to guide your study.

Good luck on your next examination.

In solidarity, Danny Donohue

CSEA MEMBERS
USING THE ONLINE STORE FOR THE FIRST TIME CLICK HERE

Home > Test Preparation Services > Civil Service Test Preparation Books and Videos

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		NYS Beginning Clerical Worker Practice Pack				Book 2 - Math Refresher
		Book 3 - Tabular Reasoning				Book 4 - Understanding and Interpreting Written Material
		Book 5 - Grammar, Usage, and Punctuation				Book 6 - Supervision
		Book 9 - Concepts and Principles of Normalization for Mentally Retarded/ Developmentally Disabled Individuals. Therapeutic Approaches Used with Mentally Retarded/ Developmentally Disabled Individuals				Book 10 - Principles and Practices in the Treatment of Mentally Ill/ Emotionally Disturbed Individuals/Problems of Mentally Ill/ Emotionally Disturbed Individuals
		Book 11 - How to Take an Oral Exam				Book 12 - Evaluating Conclusions in the Light of Known Facts
		Book 13 - Educating and Interacting with the Public				Book 14 - Verbal Analysis/Evaluating Conclusions in the Light of Known Facts
		Book 15 - Understanding and Interpreting Tabular Material II/Quantitative Analysis				Book 16 - Contemporary Government and Social Problems
		Book 17 - Preparing Written Material				Book 18 - Administrative Supervision
		Book 19 - Coding and Decoding Information				Book 20 - Alphabetizing/Name and Number Checking
		Book 21 - Interviewing/Investigative Techniques				Book 22 - Memory for Facts and Information/The Ability to Apply Stated Laws, Rules, and Regulations
		Book 23 - Office Practices/Keyboard Practices				Book 24 - Work Scheduling/Inventory Control
		Book 25 - Flowcharting/Computer Work Scheduling				Book 26 - Office Record Keeping
		Book LG1 - Secretarial and Typing Series				Book LG2 - Secretary 1 and 2
		Book LG3 - Social Welfare Examiner Series				Book LG4 - Social Caseworker Series
		Video - “Making the Mark: Tips and Strategies for Civil Service Test Takers” [VHS]				Video - “Navigating the Civil Service System” [VHS]
		Video - “Making the Mark: Tips and Strategies for Civil Service Test Takers” [DVD]				Book ITTS - Improving Your Test-taking Skills

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