CSEA WORK Institute e-Learning Center

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CSEA President Danny Donohue

A Message from CSEA President Danny Donohue

CSEA members have a wealth of talents and abilities. But sometimes it takes more than that to do well on tests.

Test taking is a skill that you can develop through practice. That's why CSEA created this program—to help you get the practice you need to do well on tests.

CSEA is committed to developing services that will broaden career opportunities for its members.

I encourage you to spend some time with these courses…and good luck on your next examination.



  1. You must be logged in to a CSEA e-Learning Center account. If you already have one, log in to the left.
  2. CSEA members: If you are a CSEA member and do not have a login on the CSEA website, you will need to activate your account as a new registration before logging in to this site. Once you have done so, you can return to this page and log in to the left with your CSEA login and password. For the Online Store you will be issued a new username and password.

    Non-members: Apply for an account, then log in. Your username and password will be the same for both the Online Courses and our Online Store.

  3. After you log in, you will be directed to the registration page, where you may buy a subscription.


CSEA's Civil Service Test Preparation Online Courses allow test-takers access to training 24 hours a day from any computer. Try our free demo now!


Special Promotional Rate!

$9.99 for one month (CSEA members)
$19.99 for one month (non-members)


Available Civil Service Test Prep Online Courses

  • General Test Taking Tips and Strategies
  • Understanding and Interpreting Written Material
  • Preparing Written Material
  • Understanding and Interpreting Tabular Material
  • Office Record Keeping
  • Verbal Analysis / Evaluating Conclusions in Light of Known Facts
  • Supervision
  • Office Practices
  • Alphabetizing/Name and Number Checking (covers Filing and Clerical Operations)
  • Arithmetic Reasoning (covers Arithmetic Computation)
  • Coding and Decoding Information
  • Keeping Simple Inventory Records
  • Reading
  • Grammar, Usage, and Punctuation
  • Keyboarding Practices
  • Spelling
  • Educating and Interacting with the Public
  • Scheduling
  • Fundamentals of Accounting and Bookkeeping - NEW!
  • Which course(s) can help you?

    The exam announcement for a Civil Service position will indicate the subject matter covered for that position. Under the heading "Subject of Examination," there will be a list of the topics covered on the exam for which you are applying. For example (mouse over the image below):

    Concentrate your studying on the e-learning courses that correspond to the topics listed on your examination announcement.

    Exams for Popular Government Jobs in New York

    Secretary 1 and 2 (current announcement) test prep available from this site:

    Topics from the announcement that we cover

    How we cover them
    (books available at Store)

    Grammar, usage, punctuation, and sentence structure
    Preparing written material
    Office record keeping
    Office practices
    Book 5 - Grammar, Usage, and Punctuation (in online course)
    Book 17 - Preparing Written Material (in online course)
    Book 26 - Office Record Keeping (in online course)
    Book 23 - Office Practices/Keyboard Practices (in online course)
    To mail order guides for a New York state, county, city, town or school district civil service examination, download our order form here.